One Goal, One Passion

Customer Services


Our No.1 priority is customer service and satisfaction.
Alchemy team has established an eminent reputation via its outstanding technical and customer service. If your goals are to optimize performance, improve quality and fulfill business objectives, Alchemy is the perfect match.

The Beating Heart of our Customer Approach

Quality Control

Alchemy Additive prides itself on superior quality control. Clients demand high quality chemicals, competitive prices and quick turnaround. Alchemy guarantees every shipment is verified and accompanied by certificates of up-to-date analysis, and all product records are easily traceable in our secure database. We promise impeccable quality control, every step of the way.

Technical Support

We are continually working to provide novel solutions to satisfy our customer's needs. Let us know what you would like to see out of your additives and we will provide you a perfect fit for your needs.

We’ll meet with you to discuss your chemical specifications, make formula recommendations and assist in your strategy. If you need personal service and a reliable, flexible and innovative chemicals distributor, you’ve come to the right place.

We Listen, We Understand

Smart Solutions for your Chemical Specifications

Custom Blending

You need it? Alchemy Additive is your resource. Our custom blending services provide dedicated resources and know-how to meet your chemical finished product specifications. We have a reliable team of professionals offering services from product development to commercial scale production.

Supply Chain Network & Logistics

We leverage the capabilities and resources of our distribution network (i.e. freight forwarders, truckers, couriers, and warehouses) to bring competitive products and services to customers around the globe. Strategically placed warehousing in Dubai, allows us to ensure that your material will arrive safe and on time, whether it is domestic or long distance.

We’ve developed a vast network of chemical suppliers from around the world and we’ll search the globe for your hard-to-find chemicals. We know how important consistent value is to your operation, so we will leverage every existing relationship and forge new ones to be sure you’re satisfied. 

Nothing is more important than knowing where your shipments are and when you’ll get them. From our network of reliable facilities to a product integrity team to a computerized inventory control system, Alchemy offers flexibility, uninterrupted supply and on-time delivery.

Keeping it All Connected

Your Product, As Your Demand

Repackaging and Private Labeling Service

At Alchemy, we can accommodate special packaging requirements, e.g. (smaller) bags instead of big bags (or vice versa), plastic containers etc.; Weights as per your request and Labeling with a lot number or product code, as you demand.

Sustainable Services

Alchemy Additive delivers a full spectrum of unbiased sustainable solutions and educations, helping you find the right answers to your environmental challenges. We offer hygienic Organic Ca/Zn Stabilizer, and we support you in each step, to make your business susceptible.

Make PVC Green

Alchemy, Your Trusted Partner.